Naramata Heritage Inn & Spa

Naramata Heritage Inn & Spa

We are a 12-room Boutique Heritage Hotel in the heart of Okanagan Wine country. Come relax in our quiet and charming Inn with comfy linens, claw-foot soaker tubs, gourmet continental breakfast, lounge-worthy patios and friendly staff. Be sure to pamper yourself at our five star massage focused Day Spa, and take in a delicious meal on the patio at our restaurant.

7 reviews

  1. Historic charm and comfort

     (5 / 5)

    After visiting excellent wineries along the Naramata bench, we ended our a iversary at this lovely i . It was like stepping back in time! Creaky floors and narrow hallways added to the charm of original woodwork and clawfoot tubs. Little seating areas with wineglasses, wide verandas overlooking private landscaped grounds, fluffy robes, a comfortable bed with good linens, lots of nice towels, and flowers from the garden made us feel like we were staying in a friend’s country house over a hundred years ago (but with modern updates and fast wifi!) We were careful to be quiet out of consideration for other guests because a heritage building isn’t built like a modern hotel. Everyone else seemed thoughtful too, closing doors gently, etc. We fell asleep early to the sound of rain on the roof. We were up early to grab coffees from the dining room while we did a bit of exploring. The breakfast was terrific: everything fresh and well-prepared in a beautiful room overlooking the gardens. The selection and presentation was absolutely perfect. We found all the staff we encountered to be very friendly and helpful, even going above and beyond when we found ourselves in a bit of a situation. We ate a casual supper at the pub down the street and jokingly mentioned to our server that we didn’t know if we would make it back to Penticton. There is no gas station in Naramata and we were uncomfortably low on fuel. She said she knew someone at the i and they would likely have gas for the lawn mowers. We were a bit embarrassed by our predicament and would probably have just tried to drive straight back, so we didn’t mention it to anyone at the i . To our surprise, a staff member approached us at breakfast to ask if we were the ones who needed gas. We were given a few gallons to get us on our way and no one would accept payment. I’m not sure how anyone can complain about the hospitality here!! Reading other reviews, I am reminded again that you can’t always take someone else’s opinion as the final word about a place. A beautiful character building in a country village near the end of the road, the Naramata Heritage I and Spa is an ideal place to extend your stay on the bench. We were thrilled by our experience and we didn’t want to leave. It might not offer some things you have come to expect in standard hotel rooms (mini bar, TV, coffee maker, closet with safe and ironing board.) If you want a predictable room, stay in Penticton. If you want to try something really special that pairs superbly with the fantastic local wines, this is the place! We can hardly wait to go back!

  2. Delightful old i

     (4 / 5)

    This 19th century i is near the lake in the small village. As expected the rooms are small but really cosy, very comfortable bed, best shower we experienced in B.C., loved the claw foot bath and the shared patio. It is a little run down and the staff ok, some are very welcoming. It really needs someone with real passion to give its full potential. It would have been nice that when we arrived, after a long drive, that someone showed us around, we went to the wrong dining room the first nite & did not find the small sitting room till the 2nd day, we could not find the bar. Also it did not have anywhere to have tea or coffee or even water, most other i s we went had a common room which offered this including cookies & snacks. The included breakfast was simple & good quality, except the coffee absolutely dreadful. As was the restaurant which is seperate from the i , would recommend you eat else where for di er we did not have a good experience.

  3. Cute boutique hotel, bad service

     (3 / 5)

    We stayed at the I for a wedding weekend in the beautiful Naramata Bench. The hotel & grounds are very quaint & cute, with throwback styling and furniture (circa 1908) BUT u2014 the hotel staff & services leaves a lot to be desired. They are less than accommodating, and make you feel that you are heavily inconveniencing the staff versus the other way around. For example, when I asked if I could get a cup of coffee. Their answer was: we’ve run out of coffee u2014 and we simply don’t want to make another big pot, for only one person. For $500/night, I don’t expect lap of luxury but definitely expect a little more respect and service than that!

  4. trip back in time

     (5 / 5)

    We enjoyed a lovely weekend at the I . It was a step back in time with well maintained rooms and authentic furnishings from times past. As expected, the rooms were small as was appropriate for the time but well appointed. I enjoyed a relaxing bath in the clawfoot tub after a day of walking and biking around the area. It was great!! We were greeted warmly upon arrival and continued to receive excellent hosting throughout our visit. As it happened the Naramata Tailgate Party was located at the I this weekend and it was very well organized and we were able to enjoy the beautiful grounds. The service was great! Our hosts at the front desk were very helpful about where to go and also were able to provide interesting information about the history of the I . Everyone went above and beyond to make our stay as enjoyable as possible. Laurie even made us an early breakfast as we had to leave before it was normally served. The restaurant was lovely and we had a wonderful di er that was included in our Tailgate party passes. We also had the pleasure of getting a couples massage which was wonderful and a fitting end to a great weekend.

  5. A beautiful historic property but could be so much better

     (3 / 5)

    My wife and I stayed in this hotel on a road trip from Vancouver to Calgary. It was a Friday in the height of the season, so accepted the high price, anticipating a memorable stay. The property is located in a lovely spot by the lakeside and the building is all that you would expect, in terms of its heritage tag. It could do with a sign outside the entrance, though, as there is nothing to indicate what it is. The on duty receptionist insisted that there was a sign and the welcome was not exactly warm. Nor were we offered any assistance with our luggage up the stairs to our room. Our room was small but comfortable and well appointed, with an outside door leading on to the communal first floor balcony. The ‘enhanced’ continental breakfast was fine but not exceptional and the dining room quite large, gloomy and soulless. No staff on hand to assist with anything at breakfast. Overall, the property was as expected and quirkily pleasant, but we rate it ‘average’ on the basis that it could be so much better, in terms of customer service and also to give it a bit of an interior makeover, to make it less dark and foreboding. It is some way from being the boutique hotel that its tariff reflects, but rather an average bed and breakfast in an old building.

  6. Perfect place to stay after visiting the wineries!

     (5 / 5)

    What a quaint lovely place to stay in Naramata. We loved the history and architecture of the I . It felt more like a peaceful retreat than a hotel. It’s adults only so you can relax on the verandas and take in the atmosphere. The stargazing at night was amazing! All the staff were warm and very helpful. The I was built in 1908 so you will hear the floors creak and doors close but this adds to the charm. The breakfast was fresh and plentiful and the restaurant Ambrosia looked amazing! We would definitely stay here again on our next wine tour.

  7. Disappointing

     (3 / 5)

    Delightful building BUT rooms very small. After being shown to room 11 we were shocked to see how small it was. Nowhere to store luggage, no wardrobe. Impossible for 2 people to stay. Asked to be moved and thankfully a slightly larger room became available, but still no wardrobe and with bath in sleeping area, again space was an issue. No tea making facilities in room.nBreakfast was satisfactory. Restaurant and bar closed due to staff shortage. Lake beaches nearby. Great stopover for the Wineries.

Rate and write a review

Your email address will not be published. Required fields are marked *

1 Street 3625
Naramata V0H 1N0 BC CA
Get directions

Is this your business?Claim it now.

Make sure your information is up to date.